FAQs

FAQs

Previous trekking experience is helpful but not mandatory for most treks. Good physical fitness, a positive mindset, and preparation are important, especially for high-altitude treks.

Yes, most treks require permits such as TIMS, National Park, or Conservation Area permits.

Some routes allow solo trekking, but a guide enhances safety and experience.

Freshly prepared local and continental meals are available at tea houses.

Tea houses and lodges are common on popular routes. Remote treks may require camping.

Trek difficulty ranges from easy to very challenging, depending on altitude, duration, and terrain. Each package clearly mentions difficulty level.

The best seasons are:

  • Spring: March to May
  • Autumn: September to November

These months offer stable weather and clear mountain views.

Yes. We organize and support expeditions to major peaks, including 8000-meter mountains, following strict safety and operational standards.

Expedition duration varies by mountain and route, typically ranging from several weeks to over two months.

Yes. Proper acclimatization schedules are a critical part of every expedition itinerary.

Group climbing equipment is provided. Personal climbing gear requirements are shared in advance.

Base camp services include accommodation, meals, communication facilities, medical support, and logistical coordination.

Yes. All of our expedition leaders and mountaineering guides hold valid official licenses from the Government of Nepal and are certified by the Nepal Mountaineering Association (NMA). Our high-altitude climbing leaders are elite local experts with extensive technical experience—including multiple successful summits of Mount Everest, Manaslu, and Ama Dablam—and are comprehensively trained in advanced mountaineering safety, rescue logistics, and Wilderness First Aid

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Most expeditions require prior high-altitude trekking or climbing experience. Specific requirements vary by peak.

You can book by submitting an inquiry or booking form through our website or by contacting us directly.

We recommend booking several months in advance, especially for peak seasons and major expeditions.

Yes. A deposit is required to secure your reservation, with the balance payable before departure.

Yes. We offer customized and private itineraries tailored to your schedule and preferences.

We follow strict safety protocols, including acclimatization, trained staff, route planning, and emergency preparedness.

Yes. Our guides are trained in first aid and high-altitude response.

Basic medical kits and emergency oxygen are available during treks and expeditions.

We offer several flexible and secure ways to pay for your trek:
  • Online Payments: Major international credit/debit cards (Visa and Mastercard) via our secure online gateway.
  • Bank Transfers: Direct bank-to-bank wire transfers to our corporate account.
  • In-Person Payments: Card swiping or cash payments at our office in Kathmandu.
 

Yes. All payments are handled through secure and verified channels.

Installment payments may be arranged depending on the trip and booking timeline.

Yes. All prices are quoted on a per-person basis unless stated otherwise.

 

No. All inclusions and exclusions are clearly mentioned before booking.

Our trip prices are listed in US Dollars (USD), but we are flexible with currencies. You can pay in USD, Nepalese Rupees (NPR), or any other major international currency. For non-USD payments, the total will be calculated based on the official bank exchange rate of the day you make the payment.
 
Cancellation Fees and Refund Schedule

Time of Written Notice Prior to Departure Cancellation Fee (Processing Fee) Refund Percentage
60 days or more before departure 30% of total tour cost 70% refund of total tour cost
30 – 59 days before departure 50% of total tour cost 50% refund of total tour cost
15 – 29 days before departure 70% of total tour cost 30% refund of total tour cost
7 – 14 days before departure 90% of total tour cost 10% refund of total tour cost
Less than 7 days before departure / Or after arrival in Kathmandu 100% of total tour cost No Refund

Supplementary Cancellation Policy Terms

  1. Outstanding Balance Collection: If the cancellation fees incurred exceed the deposit amount you have already paid, you are still obligated to pay the remaining balance to cover the difference.
  2. Non-Refundable Items: Third-party expenses that have already been processed or paid on your behalf—including Climbing Permits, park/conservation area entry tickets, specialized international travel insurance, and equipment allowances already distributed—are strictly non-refundable under any circumstances, regardless of how early the cancellation notice is given.
  3. Refund Process: Once approved, refunds will be processed within a reasonable timeframe and returned via the original payment method. Any unrecoverable costs and bank transfer transaction fees incurred during the process will be deducted from your final refund amount.